Manager, IT Infrastructure & Security
Marigold Health — Remote, healthcare technology
JUL 2025 → PRESENT[ CURRENT ]
- Manage IT infrastructure and security for a fully remote, 80-person healthcare technology company supporting 160+ endpoints across cloud, identity, and endpoint platforms.
- Delivered ~$100K in cost savings within the first several months through strategic vendor consolidation, licensing optimization, and infrastructure right-sizing.
- Led SOC 2 recertification to a clean pass, coordinating third-party audits and serving as the primary compliance liaison across a HIPAA-aligned environment.
- Managed third-party penetration testing end-to-end — vendor coordination through full remediation — completing all remediations on schedule.
- Reduced employee onboarding and offboarding cycle times by 35% through workflow automation, Jira Service Management enhancements, and standardized provisioning processes.
- Own and administer Drata as the primary compliance automation platform, maintaining continuous control monitoring and evidence collection across all audit domains.
- Spearheaded a company-wide security awareness program — monthly phishing simulations, mandatory training, and policy acknowledgment workflows.
- Led full VoIP platform migration from Twilio to Dialpad, managing vendor coordination, user provisioning, and cutover with minimal disruption across a fully remote workforce.
- Currently leading enterprise migration from Google Workspace to Microsoft 365, consolidating a hybrid productivity environment while maintaining compliance and operational continuity.
- Leveraged AI-driven automation and no-code workflow tooling to accelerate IT operations, reduce manual overhead, and improve service delivery speed.